Owner Relations FAQ
Contact Information
Verado Energy, Inc.
Attn: Owner Relations
P. O. Box 70
Allen, TX 75013
Main: (214) 368-5322
Fax: (214) 363-2074
Frequently Asked Questions
You are welcome to contact Verado using any of the options listed in the Contact Information above. Our Owner Relations staff can answer any additional questions that may not be listed in the FAQ section of this page.
Our normal business hours are 8:00 AM to 5:00 PM (Central Time), Monday through Friday. Our offices are closed on major holidays. If you are unable to reach an employee over the phone, please leave a detailed message or email ownerrelations@veradoenergy.com with your concern. We will return calls and respond to emails as quickly as possible.
Help us keep your account information current, please download, and fully complete the Change of Address Request form and submit it (attached as a PDF) to ownerrelations@veradoenergy.com.
This information will ensure that we maintain current records, so that your revenue checks, 1099 and miscellaneous correspondence are mailed to the correct destination.
It is Verado’s policy that changes will not be made without a copy of the recorded conveyance, and this includes suspending interest before the transfer is made. Once you have the recorded deed (recorded in all counties where the property is located), please email it to ownerrelations@veradoenergy.com. Your transfer will be reviewed in the order in which it is received, and it is our goal to complete these transfers within 90 days of receiving the required documentation.
2. In the event of the death of the owner:
If the owner’s estate has been probated in Texas:
We will need a copy of the following:
- Death Certificate
- Application to Admit Will to Probate (recorded in County where the property is located)
- Order Admitting Will to Probate (recorded in County where the property is located)
- Letters Testamentary
- Last Will and Testament (recorded in County where the property is located)
- Complete list of heirs with addresses, telephone numbers and Tax I.D.’s or SSN’s. See the New Owner Information Request Form.
*NOTE: If the probate proceedings were filed outside the state of Texas, they have no jurisdiction over property located in Texas. To establish title, it will be necessary that authenticated (exemplified) copies of the Will and Order Admitting Will to Probate be recorded in the counties where the property is located.
If the estate has NOT been probated:
We will need a copy of the following:
- Death Certificate
- Affidavit of Heirship completed by at least two disinterested parties (non-heirs), but familiar with the family history (recorded in County where the property is located)
- Complete list of heirs with addresses, telephone numbers and Tax I.D.’s or SSN’s. See the New Owner Information Request Form.
You cannot just add your spouse or another individual to your account. You can, however, provide us with written consent to provide information to that individual on your behalf if you’d like.
To add a name to your account, you will need to provide us with a recorded deed (recorded in all counties where the property is located) conveying your interest to you and the other individual as joint tenants.
1099 documents are mailed by January 31st of each year. If you need a copy of your 1099, please contact the Revenue department by calling (214) 368-5322 or by email at revenue@veradoenergy.com.
Verado makes revenue distribution settlements by the last workday of each month. The date your revenue is paid depends on when Verado receives payment from our purchasers of production. You will receive payment no earlier than 30 days after the month of production and no later than 60 days after the month of production. For newly drilled wells, it usually takes 2-3 months after first production (or longer) to get title reviewed, division orders mailed, and initial production paid.
Typically, this is because your account is in a minimum-pay status. Verado remits revenue checks once a balance exceeds $100.00. All revenue, regardless of the amount, is disbursed once a year in late September. If your amount is above the minimum payment, please allow two weeks before contacting Verado if you receive your revenue by check and not direct deposit.
If your check is lost, stolen, or older than 6 months, please contact the Revenue department by calling (214) 368-5322 or by email at revenue@veradoenergy.com.
Verado does not offer voluntary tax withholding.
Verado has a $100.00 minimum payment amount. You will receive a check once your revenue amount reaches $100.00, or once a year in late September when all minimum payment amounts are released.